Contact Weather

Official communication channels for the global Weather platform and affiliated applications

Welcome to the official contact portal for the global Weather platform and its portfolio of localized mobile and web applications. Whether you need technical assistance, have discovered a forecast display bug, require privacy compliance support, or wish to explore commercial partnerships, our team is here to help.

General & Technical Support

For app troubleshooting, forecast questions, bug reports, and feedback across iOS and Android apps.

Privacy & Data Rights

For GDPR/UK GDPR requests, data access, rectification, erasure, and cookie consent inquiries.

Legal & Compliance

For terms of use, intellectual property notifications, regulatory inquiries, and formal legal matters.

Important Security Notice: Please do not send passwords, credit card details, financial information, or government identification numbers in your message. Our support staff will never ask you for your account credentials or payment card numbers.

Send an Enquiry

You may reach out directly via email or submit the secure form below. When reporting technical issues, providing detailed device information will help our engineering team diagnose the problem faster.

Useful for technical troubleshooting
Operating system or app build number
Between 10 and 3,000 characters. Never include sensitive credentials.

Technical Problem Guidance

To help our engineers resolve app-related difficulties as quickly as possible, we recommend including:

  • The exact name of the mobile application downloaded from Apple App Store or Google Play.
  • The version of the app installed (found in the app's About/Settings screen).
  • Your phone model and operating system version.
  • A clear step-by-step description of what happened versus what you expected to happen.
  • Whether the issue occurs on Wi-Fi, cellular data, or both.